We are here for you
Support & help
Tell G-One Sathi what healthcare you need. We coordinate the rest.
Care support
support@akdynamicservices.in
Response within 24 hours.
Grievance redressal
grievance@akdynamicservices.in
Acknowledged in 48 hours, resolved within 30 days.
Common questions
What happens after I book an appointment?
You get a token and a waiting status. When your doctor is ready you will be notified, and you can enter the consultation room from your Reception dashboard.
Who decides my diagnosis and medicines?
Only the authorised doctor at the hospital or clinic you selected. G-One Sathi coordinates the journey; it never diagnoses or prescribes.
Where do I see my tests, reports and medicines?
Open your care journey from Reception. It shows what happened, what is happening now and what happens next at every step.
What if I need emergency care?
Use the Emergency option or go straight to the nearest hospital. G-One Sathi is not an emergency medical service.
Delete my account and data
You can ask us to close your G-One Sathi account and delete the personal and health information we hold as a coordinator. Medical records that the treating hospital must retain under applicable law stay with that hospital. We confirm your request within 30 days.
Prefer to write yourself? Email support@akdynamicservices.in from your registered address.
See also our Privacy Policy and Terms of Use.